HARRISON M. THEE

Experience(d) Design

Mattress Firm

Manager, UX Design

SEP 2020 – Present

For the past 90 years, Mattress Firm and its family of companies have been delivering better sleep by matching you with your perfect mattress at the perfect price.  Today, Mattress Firm has grown to become America’s largest mattress retailer with more than 2,000 neighborhood stores in 49 states.

• Led Cart & Checkout UX/UI design
• Completed redesign of Cart & Checkout for migration to new backend system – 2020
• Shifted team from MVP to customer-focused optimization roadmap for Checkout
• Took on product leadership of new My Account site area
• Co-contributor to early implementation of design system utilizing Atomic Design principles

Abercrombie & Fitch

UX Designer

JAN 2018 – OCT 2020

Abercrombie & Fitch Co. is a leading, global specialty retailer of apparel and accessories for Men, Women and Kids through 3 renowned brands. Since 1892, the iconic Abercrombie & Fitch brand has outfitted innovators, explorers and entrepreneurs (including JFK and Teddy Roosevelt). Today, the brand seeks to remain true to its heritage of creating expertly crafted products with a modern, effortless, American style.

• Led IA/UX/UI for mobile point-of-sale (mPOS) app between Q1’18 and Q1’20. An estimated +300% growth in revenue between ‘18 and ‘19
• Successfully launched mPOS app in 90% of global store fleet (9 countries, 650+ US stores, and pilots in Asia)
• Immediate associate adoption now accounts for 23% of all peak season sales
• Stores with mPOS app have seen +8% sales growth YOY over non-mPOS stores.  App now makes up 40% of all Order-In-Store sales
• Adding an mPOS-based loyalty experience has created +600k new enrollments
• Conducted qualitative user experience research in North America, Europe, & Asia
• Worked on customer-facing Web (WCS) and Native app features

Student Connections

Creative Manager

JUN 2016 -JAN 2018

Breaking down the walls that halt a student’s success, Student Connections creates innovative tools to aid both academic and non-academic growth.

• Led UI/UX design team on product design
• Built minimum viable product for initial market testing
• Created Atomic Design System to expedite process from concept through delivery
• Established agile processes for development of mobile app content
• Collaborated with Marketing to drive product engagement

Agency MSI

Senior Art Director

FEB 2016 – SEP 2016

A major player in the digital marketing landscape of Chicago, Agency MSI handles clients such as Home Depot, AMA, Boys & Girls Club, Serta, Tractor Supply Co, and Becker Education.

• Specialized in interactive design
• Worked with multi-disciplinary team to steer client’s digital transformation
• Designed UX/UI for multiple web-based learning centers
• Led digital asset production for various cloud-based ad platforms
• Created PR/Media kits aimed at business acquisition and growth
• Produced original video content for multiple applications

Thee Creative

Founder/Owner

FEB 2012 – Present

Once a collection of side projects, Thee Creative has evolved into an experience design and research consultancy serving clients such as Singleton Coaching, Singularity University, Midwest Veterinary, and Marian University.

• Created branding tool to refine client and user expectations
• Managed small teams in agile design environment
• Utilized projects to gain experience and expand skill set

ADAR IT

Marketing Team Lead

FEB-2015 – MAR 2016

Pioneering the way IT serves small and medium businesses, ADAR IT utilizes the power of cloud-computing to deliver a complete IT setup.

• Overhauled digital lead-gen UX for existing SME product offerings
• Developed product, ADAR PC, for untapped, entry-level market
• Used content strategy to grow social media following by 370%
• Designed new web UX/UI resulting in 250% traffic increase (WordPress, HTML)
• Built complete marketing automation process (Salesforce, Pardot)
• Conducted generative user-research to steer brand and experience
• Oversaw 30+ vendor and event relationships
• Implemented process and project management tool to track KPIs
• Authored The Pocket Guide to the Cloud published by Schooner Press

The Hub by Promotion

Marketing Manager

MAR 2013 – APR 2015

Merging the benefits of a multitude of fitness styles, The Hub specializes in individualized performance gains for weekend-warriors and Olympians alike.

• Oversaw website/e-commerce UX and maintenance (WordPress)
• Maximized reach of marketing efforts given limited resources
• Expanded membership with social marketing contests and promotions
• Coordinated event and athletic team sponsorships

Matchbook Creative

Graphic Designer

AUG 2013 – DEC 2014

Nestled into downtown Indianapolis, Matchbook Creative is a booming creative agency serving clients such as USA Track & Field, NASCAR, Apex Benefits, and RepuCare.

• Interpreted clients’ business and conceptual needs for web and print work
• Created thorough branding portfolios for large and small companies
• Utilized research in design process to increase efficiency

FEB 2015

Silver ADDY

Campaign

American Advertising Federation

MAY 2014

1st Place

Dist. 6 NSAC

American Advertising Federation

2013, 2014, 2015

National Champs

D1 Collegiate Cycling

USA Cycling

MAY 2013

2nd Place

Dist. 6 NSAC

American Advertising Federation

B.S. Marketing

Marian

University

B.F.A. New Media/Sculpture

Herron School

of Art & Design

Other

Education

• Google Adwords Certification
• Inbound Marketing Certification
• Indianapolis Center of Art – Photography studies
• USA Cycling- Level 3 Coaching Certification